Returns & Exchanges

At VANTRUE, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with elegance and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the original items, including all designer tags and protective packaging, into the box and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Shipment

  Deliver your package to the nearest authorized courier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our quality control team inspects the garments, your refund or store credit will be processed to your original payment method within 5-7 business days.