Frequently Asked Questions

Everything you need to know about your VANTRUE shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return.

Do you ship internationally?

Yes, VANTRUE ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide including specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Are your materials sustainably sourced?

At VANTRUE, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.